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It was a terrible thing to be without heat on one of the coldest days of the winter, but Danny came to our rescue and did not relent in getting to the bottom of our problem until he found an answer.Using every scrap of knowledge and experience he could, coordinating with his manager, and, above all, showing only the best of all possible faces while working under lousy conditions (a freezing cold garage), he cheerfully did his work until the proper part was replaced and the furnace was functioning normally. Danny is a credit to his profession and a very special human being - and if he were an Islanders fan, he would be perfect!!! Thanks to him and to all the team at Varsity for getting us through this crisis.