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I don't usually write reviews but I felt the need to let potential customers know that this company was nothing short of excellent. All of their phone staff was knowledgeable, patient and polite each and every time I called. I was lucky that they sent James as my serviceman! He was so efficient and took the time to explain everything that he was doing and that needed to be done...no pressure or phony sales talk. It's so rare to find a company that delivers at all ends, but I have to say I was very happy and satisfied with Varsity and James.