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Very happy I called Varsity for the problems with my heating system. Connor showed up on time and wearing all the personal protective equipment I was told he would be wearing. He gave me a quick rundown of how they complete their diagnostics and got right to work. He was very knowledgeable, professional and courteous the entire time. He took the time to explain everything to me and made sure I understood when I had more questions. I felt very comfortable knowing I was in good hands and signed up for their annual heating contract.