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My experience with Varsity was outstanding. My service technician Craig explained everything in great detail and was extremely courteous to us. He did not try to upsell anything but rather gave us options for us to consider going forward. On top of the great service their customer care specialist Erica reached out to us the next day to make sure we were satisfied with Craig and the work he performed. In addition Erica provided a summary of everything told to us as well as financing options for consideration. I highly recommend Varsity for any heating and cooling situations that might arise.