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Johnathan was very professional; honest; knowledgeable and friendly.
I thought the technician was courteous and professional and hard working.
John was here for maintenance check. due to his thorough exam, he found some issues that needed repair that I would not have noticed until total system failure. I appreciated his willingness to explain and show me the steps in his evaluation, clearly showed me the problem areas, and made helpful suggestions for remedy.. he was patient and willing to listen to my concerns and very knowledgeable about systems function and technology.
John was friendly and super knowledgeable and very professional! Walked me through several super savers on boiler use and heating system!
John was very competent professional friendly knowledgeable and efficient. Also cleaned up the work area afterwards. Good experience overall. We Will do it again next year ! Happy holidays to everyone and may God bless you all… -Semper Fi
My wife and I are very pleased with Varsity! The office was pleasant and courteous. They let us know when a tech would come and give us a heads up. Our tech John was very knowledgeable and explained everything in an understandable way. He was also very thorough and tidy. We definitely recommend Varsity and would use them again! Thanks Varsity!
Johnnatan provided excellent and professional service. He has expertise on Navien boilers and offers very timely and cost saving advice.
Varsity visited today to perform recommended maintenance on my Navien combi boiler John the technician who has worked on the our system before is always professional knowledgeable and pleasant He is happy to answer all our questions since this is much different than the heating system we had in the past. He sometimes provides us with some recommendations to think about but we never feel pressured. We value the communication and customer service we receive and will continue to use Varsity
Johnnathan was very knowledgeable and easily diagnosed my heating issue. He was pleasant and personable. He was able to fix the problem during the visit as he had the parts on the truck. That was important to me as the weather is turning colder. I would highly recommend Jonathan!!!
First time using Varsity and will definitely use this company again if need be. Our technician was kind, courteous and took care of our issue in a timely manner. Thanks!
Great service, knowledgeable, easy ti understand:)
We have used Varsity for all of our heating and air conditioning services for many years.The team member arrived on time, and was very knowledgeable and professional. He serviced our gas furnace to check it and prepare it for winter, explaining everything he did.We would definitely request the same team member for any future service.
Wow. John was spot on. He was knowledgeable n very thorough about the heating in the house.
I had an issue with my heat and hot water, and Johnnatan came to my home within a short time on an emergency call. He identified and resolved the problem. He was very knowledgeable and helpful. He explained things thoroughly and was very courteous and friendly. Thank you to Johnnatan for all his help and kindness
Professional, honest and knowledgeable. Johnnatan did great work and fixed our problems immediately. Thank you
For the first time in my experience, a serviceman did not need to study a manual and read instructions for repair before proceeding with diagnosing my system. He recognized all the error codes, knew how to investigate them and promptly identified why my boiler had failed. I'm sold, ... Varsity will be my company.
Working with the Varsity Team has always been a pleasure. Their team of technicians (on the phone, or at the tank and plumbing problem) have always been responsive, helpful and well educated.
The Rep was patient & very courteous and was able to diagnose the problem effortlessly Great Customer Service.
Very happy with the job that was done ,knows the field very well ,will recommended. 100%.
John Martinez was my technician for a scheduled heating system inspection. He remembered that I have a blind cat & was mindful of closing doors when appropriate. He also inquired about my other , more exotic pets. This attention to detail is appreciated because it carries over to his job performance. He is knowledgeable and efficient, both qualities that are rare these days. I have never had a Varsity technician who did his/her job less than 110%.
Professional and courteous.
I just sent in a review.. wrong technician.. not John C it was Johnnatan M !